The Ohio Attorney General’s Office has upgraded its email security to further protect sensitive data.
To read a secure file, the recipient will be guided through an online verification process and choose a password to retrieve the message. After using the system once, the recipient will need only to enter the password the next time to retrieve a message. If 90 days pass without activity, however, the account will be deleted and must be set up again.
Messages must be read within 72 hours, or else the sender must resend.
For more information or help, send an email to
ITSSupport@OhioAttorneyGeneral.gov.