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Media > Newsletters > Consumer Advocate > April 2020 > AG Yost Warns of an Outbreak of Scams Related to Coronavirus

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AG Yost Warns of an Outbreak of Scams Related to Coronavirus

Fear and uncertainty surrounding the coronavirus pandemic could give rise to an outbreak of scams.

“COVID-19 is not the only thing we have to protect ourselves against,” Ohio Attorney General Dave Yost said. “Thieves and crooks prey on fear and uncertainty. Ohioans need to inoculate themselves against an outbreak of scams with knowledge and good practices.”

The Ohio Attorney General’s Office has received a few calls from consumers reporting attempted scams related to COVID-19. One caller reported a twist on a recurring scam, the grandparent scam, where a scammer calls pretending to be the victim’s grandchild in need of money. In this twist, the scammer called saying he needed money to get home because he was delayed in Philadelphia due to the pandemic. With many young people coming home from spring break, these calls may increase. If you receive a call from someone claiming to be a relative in need of financial assistance, do the following:
  • Confirm with another family member this person is out of town or in need of assistance.
  • Confirm the caller is who they claim to be by calling them back at a phone number you know to be their number.
  • Ask the caller something only they would know the answer to, such as the alleged caller’s birthday.
Follow these tips to avoid coronavirus-related scams in general:
  • Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other expert sources with special advice or information about the coronavirus. Legitimate information is available for free on the CDC’s website.
  • Ignore online advertisements promoting cures for the coronavirus. According to the Federal Trade Commission, “There currently are no vaccines, pills, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) online or in stores.”
  • Research nonprofit organizations and crowdfunding campaigns before donating. A database of registered charities is available on the Ohio Attorney General’s website. Avoid groups that pressure you into donating and never donate via cash, gift cards, wire transfer or prepaid money card. These are the preferred payment methods of scammers.
  • Be cautious of anyone going door to door offering coronavirus testing or temperature readings and requesting personal information. Call law enforcement immediately if you see a suspicious person. Never let strangers into your home.
  • Beware of emails and other attempts to “phish” for your personal, financial and medical information. When in doubt, do not share. If the source claims to be your bank or a government agency, confirm they are legitimate by calling the organization at a phone number you have verified.
  • When online, avoid clicking on unknown links or pop-ups and never download any suspicious email attachment. Doing so could infect your devices with malicious software designed to steal your personal information or lock your computer until you pay a ransom.
Consumers who suspect an unfair or deceptive sales practice should contact the Ohio Attorney General’s Office at or 800-282-0515.