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Extortion Emails Demand Payment From Consumers

Consumers throughout the country are receiving emails claiming that their computers have been hacked and that their online activity will be made public unless they pay money. What is so alarming to unsuspecting consumers is that scammers often provide an actual password previously used by the victim as “proof” that the account is hacked.  

4/1/2019

Attorney General Yost Honors Winners of High School Consumer Video Contest

Ohio Attorney General Dave Yost announced the winners of the 2018 Take Action Video Contest, which was open to Ohio high school students.

4/1/2019

Warm Weather Brings Out Home Improvement Scammers

With warm and stormy weather comes less-than-reputable home improvement contractors who go door to door seeking your business. They may tell you they have extra materials from a nearby job and can offer a special deal because they’re already in the neighborhood. Although a few of these stories may check out, others are ploys to take your money and do little or no work.

4/1/2019

Five Ways to Avoid Online Romance Scams

Valentine’s Day can be a time to seek out that special someone, and con artists know it. Fake online romance, or “sweetheart,” scams are prevalent, so it is important to avoid them and protect your hard-earned money.

2/13/2019

Be Prepared To File Taxes and Use Any Refund Wisely

As Ohioans enter the tax season, the Ohio Attorney General’s Office encourages consumers to file as early as possible and to use any refund wisely.

2/13/2019

Top Ten Complaints of 2018

The Attorney General’s Office works every day to protect Ohio families from unfair and deceptive business practices and scams. The office accepts and handles consumer complaints through an informal dispute-resolution process to assist consumers and businesses in reaching a mutual agreement to resolve issues. In 2018, the office received 22,877 complaints.

2/13/2019

Introducing Ohio Attorney General Dave Yost

On January 14, 2019, Dave Yost was sworn in as Ohio’s 51st attorney general.  Attorney General Yost brings to the office his extensive experience rooting out fraud, holding the corrupt accountable and reforming government. While serving as prosecuting attorney in Delaware County during a building boom, Yost pursued criminal cases involving contractors who provided shoddy workmanship.

2/13/2019

New Ohio Law Expands the Definition of Elder Abuse and Who Must Report It

To protect older adults, a new Ohio law expands the definition of elder abuse and the groups of individuals — including pharmacists, first responders, and bankers — required to report suspicions of it. 

12/11/2018

Gift Cards: Know Before You Give

Gift cards are a popular present to give and receive, especially for last-minute shoppers and for people without a wish list, but not all gift cards are alike. From expiration dates to potential scams, know the basics about gift cards before making your purchase.

12/11/2018

Be a Wise Donor: Learn to Recognize Charitable Giving Scams

While there are many worthy causes to support, there are also some charity scams that waste donors’ contributions. Learn to be a wise donor by recognizing charitable giving scams and researching organizations you would like to support this holiday season.

12/11/2018

Practice Smart Online Holiday Shopping

If you’re shopping online this holiday season, you’re not alone. Each year, more consumers go online to buy gifts for their friends and family. To help you avoid scams and make the most of your money, the Ohio Attorney General’s Office is offering 10 tips for smart online shopping.

12/11/2018

Learn the Ten Signs of a Scam

Scammers use a variety of tactics to make their offers seem legitimate. Their initial contact may be by telephone, mail, door-to-door, flyers, emails, or phony websites. Be aware of ten signs that these initial contacts may be part of a bigger a scam.

10/9/2018

Protect Your Apps: How to Make Your Smartphone More Secure

Your smartphone holds your favorite pictures, videos, and apps, but it also contains some of your most personal information. Hackers know this. During October’s National Cybersecurity Awareness Month, learn several tips to make your smartphone more secure. 

10/9/2018

Take Action High School Video Contest Launches

Are you an Ohio high school student looking to earn scholarship money for college? Do you enjoy shooting and editing short videos? If so, put your creativity and consumer knowledge to the test for a chance to win up to $2,500 in college scholarships!

10/9/2018

Federal Law Changes Can Help You Protect Your Identity – For Free!

Consumers often wonder how to best prevent identity theft before it happens.  As of September 21, 2018, initial fraud alerts now last for one year and security freezes are free and available to adults and children.  

10/9/2018

Learn About Unlawful Robocalls

It can be frustrating to answer the phone and hear an automated telemarketing message, especially when your phone number is on the national Do Not Call Registry. Learning more about robocalls is the first step to controlling unwanted calls.

8/8/2018

Beware of Sweepstakes Scams

The thought of winning millions of dollars is exciting, but beware of common sweepstakes scams, including those that appear on social media.

8/8/2018

New Electronic and Mobile Payment Methods

Consumers today often have a variety of options when it comes to paying for products and services – from cash and credit card to mobile wallets and peer-to-peer payment apps. As new methods are developed, it is a good idea to review the features and security of each method. 

8/8/2018

Ten Tips for Smart Back-to-School Shopping

With the new school year just around the corner, we’re providing tips for the fall shopping season, including knowing when rain checks may apply, when “free” offers may cost you, and ways to avoid scams.

8/8/2018

Six Questions to Ask Before Buying a Used Car

For most consumers, automobiles are one of life’s biggest expenses. Buying a car, maintaining it, and repairing it can involve many different costs and decisions. Under Ohio law, consumers do not have a general right to cancel the purchase of a used vehicle to get their money back. Therefore, it is important to understand your rights and responsibilities before buying a used car.

6/15/2018

Privacy and Security on the Web: Is a VPN Right for You?

One option for consumers concerned about their privacy and security on public networks is to subscribe to a virtual private network or VPN service.

6/15/2018

Ohio BMV Changing Driver’s License and ID Card Distribution Process

Effective July 2, 2018, the Ohio Bureau of Motor Vehicles (BMV) is changing how Ohioans will receive their driver’s license or identification card. Instead of receiving a card while you wait at the office, the driver’s license or ID card will be mailed to you from a centralized, secure facility.

6/15/2018

Five Ways to Avoid Scams When Traveling

Whether you’re going on a long vacation or just taking a short trip, we’ve outlined ways to avoid scams and protect your identity when you travel.

6/15/2018

How to File a Consumer Complaint

The Ohio Attorney General’s Consumer Protection Section helps resolve consumer complaints. Learn about how and when to file a consumer complaint. 

4/12/2018

Four Tips When Buying and Selling Online

With today’s online marketplaces, some people may want to sell items to declutter their homes and make some money. Others may want to buy a product at a reduced price. Whether buying or selling through an online platform, be sure to stay clear of scams by applying four tips. 

4/12/2018

Fighting Illegal Robocalls with Technology

Did you know that technology can make the fight against illegal robocalls a little easier? Some products and services – including mobile phone apps – can help stop the calls from reaching you.

4/12/2018

Attorney General DeWine Announces Winners of High School Consumer Video Contest

Ohio Attorney General Mike DeWine has announced the winners of the 2017 Take Action Video Contest in which Ohio high school students were asked to create 60-second videos about cybersecurity topics. 

4/12/2018

Trial Offers: When Free May Not Always Be Free

Some advertisements promote free, no-risk trials for the latest and greatest product. But watch out! Asking for free items may subject you to additional purchases and payments. 

2/14/2018
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