Frequently Asked Questions
FAQ > Consumer Protection FAQs > What do I do if a credit card or loan was taken out using my personal information?

Frequently Asked Questions

What do I do if a credit card or loan was taken out using my personal information?

Answers

What do I do if a credit card or loan was taken out using my personal information?
The immediate steps to take include:
  • Contact the creditor and ask the account be closed immediately. Get new account numbers and change passwords and PINs.
  • File a report with your local law enforcement.
  • Place an initial fraud alert on your credit reports by contacting any of the three major credit reporting agencies.
  • Review your credit reports from all three credit reporting agencies at www.annualcreditreport.com, looking for errors.
  • Contact the Ohio Attorney General’s Office as a potential victim of identity theft.