Frequently Asked Questions
FAQ > Consumer Protection FAQs > Can a repair shop charge me more than the estimate?

Frequently Asked Questions

Can a repair shop charge me more than the estimate?

Answers

Can a repair shop charge me more than the estimate?
If the shop determines that the repair cost will increase by 10 percent or more of the original estimate, it generally must get your approval first. Without your permission, it can’t start the extra repairs. The shop also can’t tell you a repair is necessary when it’s not or substantially underestimate the expected cost.