Consumer Advocate 

Retail scams are more sophisticated and prevalent than ever, often blending psychological tactics, technological deception, and counterfeit operations to exploit consumers. This article unpacks common scam strategies, warning signs, and practical tips for distinguishing between legitimate retail websites and scam sites.

Identity theft can go beyond someone opening a credit card in your name. Learn more about another form: medical identity theft.

Questions abound for consumers using artificial intelligence tools. Read on to discover some of the potential privacy risks associated with AI use.

Curious how companies know so much about you? Data brokers gather and sell details about your online habits, purchases and daily life, often without your knowledge. This quick read explains what they collect, who buys it, and what steps you can take to protect your personal information.

Impostor scams involve fraudsters pretending to be a law enforcement officer or governmental official who demands payment of made-up fines or fees. You can protect yourself by verifying communications you receive and refusing unexpected requests for personal information or a payment.

The Ohio Attorney General’s Office is cautioning Ohioans about a variety of investment and cryptocurrency scams spreading through popular social media platforms.

Now more than ever, Ohioans should take steps to secure their smartphones and other mobile devices. Our practical tips help you become more security-savvy.

World Elder Abuse Awareness Day, observed each year on June 15, aims to raise global awareness of the mistreatment of older adults and encourages communities to protect the elderly’s rights and dignity.

Warm weather and storms bring out home-repair and home-improvement contractors, some of whom may be less than reputable. Do your homework and know your rights before signing a contract for work on your home.
 

Subscription services, which provide ongoing access to products or services for a recurring fee, pose risks for consumers. Learn about the pros and cons of such services.

Planning for your big day can be exciting and romantic, but don’t forget to watch out for scammers along the way.

 

When finalizing an online purchase, have you seen options that allow you to buy now and pay later? It’s important to research these services so you aren’t surprised by extra fees or unexpected terms and conditions.
 

Did you know that the Do Not Call Registry – originally launched in 2003 – is still active? Learn how it works and why your phone might still ring.

Did you join a gym to kick off the new year? Ohio law includes important safeguards that all consumers should know about.

Looking for love this Valentine’s Day? Watch out for romance scams targeting hopeful hearts.

Filing your taxes early can save you time, reduce your stress and even put money back in your pocket.  

More and more, businesses and organizations are communicating via artificial intelligence. The wise consumer learns how to recognize AI-generated customer reviews. 

The Ohio Attorney General’s Office offers tips for smart shopping this holiday season. 

Protecting children from identity theft might seem daunting, but there’s one relatively simple solution: Freeze their credit reports. It’s important to learn the ins and outs of this process. 

Your personal data is valuable. Are you sharing more information online than you realize? Data Privacy Week is Jan. 27-31, a perfect occasion to check the privacy settings on your online accounts to make sure you’re not over-sharing.

If you are currently unemployed or looking to change jobs, be on the lookout for job scams, which can cost you money and personal information – and leave you without a job.
 

Consumers want peace of mind when buying a new vehicle, a purchase that typically comes with a manufacturer’s warranty and protection through Ohio’s Lemon Law. Understanding the laws in place to protect your next vehicle purchase is crucial. The Attorney General’s Office also offers some pre-purchase tips.

Did you know that criminals can gain full control over your bank accounts, credit cards and social media through “account takeovers.” It’s important to learn how to protect yourself.
 

A core focus of Cybersecurity Awareness Month is creating secure passwords. That makes October an ideal time to learn the difference between passwords and passphrases, explore how password managers can simplify your security, and discover the benefits of passkeys.
 

Electronic devices are a must for modern-day communication. Parental controls are a must for keeping your kids safe on those devices.

Motor vehicles are among the priciest products people buy in a lifetime. They’re also the focus of the most consumer complaints filed with the Ohio Attorney General’s Office. Learn how to be a wise shopper before seeking your next used car or truck.
 

Are you receiving junk and fake text messages on your cellphone? You’re not alone. It’s important to know how to protect yourself from losing money or revealing personal information to a scammer.
 

Figuring out the final price of a concert ticket or hotel stay just got easier. The Federal Trade Commission’s new rule on unfair or deceptive fees requires businesses to provide “all-in” pricing upfront for both.