(AKRON, Ohio) – Ohio Attorney General Mike DeWine today announced a lawsuit against Regency Windows Corporation for violating Ohio’s Consumer Sales Practices Act by failing to deliver promised services. The Twinsburg-based window seller abruptly closed its doors in January, leaving many consumers with unfulfilled contracts.
“Our primary goal is to help consumers get their money back,” Attorney General DeWine said. “Regency Windows knew it was in trouble financially, but it continued to enter into contracts just weeks and even days before it closed. Consumers lost a lot of money and are upset for good reason.”
Formerly located at 2288 East Aurora Road in Twinsburg, Ohio, Regency Windows offered replacement windows, siding, and door services to consumers in Summit County and other counties in Ohio. It also did business under the trade name, HomeEnergy MD, which it advertised as “A Division of Regency Windows Corp.” HomeEnergy offered home energy audits, assessments, and related repairs and insulation services.
On or about Jan. 13, 2012, Regency and HomeEnergy abruptly shut down without any advance notice to consumers. At the time of the closing, the business had more than 80 outstanding contracts for home energy insulation, window installation, and/or warranty work. Since Jan. 13, the Ohio Attorney General’s Office has received more than 200 complaints against the business.
The Attorney General’s lawsuit, filed in the Summit County Court of Common Pleas, charges Regency Windows Corporation and HomeEnergy MD with multiple violations of Ohio’s Consumer Sales Practices Act. Specific counts include failing to deliver promised goods and services and failing to provide refunds, and entering into contracts knowing that consumers would not receive a substantial benefit from the transaction. In the lawsuit, the Attorney General seeks consumer restitution, permanent injunctive relief, and civil penalties.
Consumers who have complaints against Regency Windows or HomeEnergy should contact the Ohio Attorney General’s Office at www.OhioAttorneyGeneral.gov or by calling 800-282-0515.
Regency Windows (PDF)
Dan Tierney -- 614-466-3840
Mark Moretti -- 614-466-3840