(COLUMBUS, Ohio) – Attorney General Mike DeWine announced today a lawsuit against Platinum Protection, a home-security company. The lawsuit follows dozens of consumer complaints filed with the Attorney General’s Office against the company for alleged misrepresentation of the cost of system installation, the cost of monthly monitoring, and the duration of the monitoring contract, among other complaints. Consumer losses range from $40 to $2,200.
“This company claimed to be providing homeowners with a sense of security, but left many consumers with quite the opposite feeling,” said Attorney General DeWine. “This lawsuit is the latest reminder that Ohio is not the place to deceive consumers.”
Platinum Protection is a Utah-based company selling security hardware, system servicing, and remote monitoring through a website and door-to-door sales, primarily in the spring and summer months. Purchasers included homeowners and renters who obtained permission from their landlords for the installations.