Dispatcher Responsibilities at a Barricade, Hostage or Suicide Situation
This course assists dispatchers in handling critical incident calls. Topics include communication center responsibilities in a critical incident situation, development of agency policies and procedures, communication techniques and commonly available resources.
Note: This program does not train personnel to function as hostage negotiators.
Featured instructor: Dana Farbacher
London instructor(s): Jerry Zacharias
||Private security cost
|March 18 - March 19, 2014
||Add $25 per course day
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