About >
Frequently Asked Questions >
Background Check FAQs
Frequently Asked Questions
Questions
Answers
Who can I call about background checks?
The Civilian Identification Department of the Bureau of Criminal Identification and Investigation can be reached Monday through Friday toll-free at (877) 224-0043 between 8 a.m. and 4:30 p.m.
Tags: background checks
Back to top
What is card scan?
Some agencies can scan BCI and FBI fingerprint cards and submit them to BCI electronically. These agencies include:
- 1AAccurateFastFingerprints.com (877) 932-2435
- Advanced Fingerprinting Services LLC (419) 806-4365
- Ascertain Screening & Investigations (800) 858-2901
- Background Screening Solutions, LLC (614) 885-0980
- Biometric Information Management, LLC (614) 791-3220
- Confidential Solutions, INC (216) 228-3394
- Corporate Screening Services, INC (800) 229-8606
- Fingerprint Express (330) 253-5188
Tags: card scan, fingerprint, background checks
Back to top
How do I complete a background check if I am in Ohio?
Choose a vendor from this list and contact the vendor for more information.
Tags: background checks
Back to top
How do I get a copy of a previously completed background check?
Follow the background check copy procedure and submit the background check copy request form.
Tags: background checks
Back to top
What if I need a background check for immigration purposes?
A BCI background check can be submitted for immigration purposes. A list of Ohio vendors who can perform such checks are listed here.
A FBI background check cannot be submitted to us for immigration purposes. Please contact the FBI at (304) 625-3878 or visit www.FBI.gov for more information.
Tags: background checks
Back to top
What is a disqualifying offense?
A disqualifying offense means that if the individual committed a certain offense, that person may be prohibited from employment with the organization.
Tags: workers rights, employment, background checks
Back to top
What if I receive a rejection letter for a BCI or FBI background check?
When receiving a rejection letter on a BCI or FBI background check, review the reason for the rejection. You will receive a separate result for the BCI and FBI background checks, so don’t assume that if you receive a rejection letter that it pertains to both results. You will need to submit a new set of fingerprints for the rejected background check.
Tags: background checks
Back to top
What if I submit a background check that has an error in it?
Due to the volume of background checks received by BCI, errors cannot be corrected. A new background check must be submitted to BCI. No credits will be issued for errors on background checks. Please double check all information prior to submission.
Tags: background checks
Back to top
How do I complete a background check if I am not in Ohio?
Contact BCI at (877) 224-0043 for the required fingerprint cards to be mailed to your address.
Tags: background checks
Back to top